Collections & Billing Specialist

Collections & Billing Specialist

Qualifications / Experience


Billing of Customers

· Online billing of high volume customers

· Research and analyze billing questions and disputes

· Analyze customer payments for cash application personnel

· Document changes to billing processes

Collection of Past-Due Receivables

· Closely review Accounts Receivable aging reports and determine appropriate action to be taken on delinquent accounts

· Issue weekly reminder emails and phone customers as required

· Maintain Customer contact data base

· Ensure that collection of all delinquent accounts receivable items are completed in a timely manner to enhance prompt turnover of receivables to cash

· Take appropriate action on collection irregularities including payment discrepancies, unearned discounts, and pricing errors

 Prepare refund documentation as required
· As requested produce accounts receivable reports that detail accounts receivable activity on assigned A/R Portfolio

· Review Past due accounts with Manager for additional action

Associates Degree with a minimum 2 years of Commercial Credit and Collection experience



Post Date:



Grand Rapids, Michigan

Job Type:

Full Time




Collections & Billing

Pay Rate:

$18-$24 hour

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    Jon Koski

    Meet Your Recruiter

    Owner Jon Koski has had specialized recruiting experience in the Finance and Accounting industries since 1998. With a Bachelor’s degree in Business Administration, Jon has spent four years in consultative sales and gained experience at key Finance and Accounting recruitment firms. He has held progressive roles at Robert Half International, including Division Director, and was recruited to successful startup company WilliamCharles’ Finance and Accounting division, Financial Edge prior to starting Full Cycle Recruiting in 2007.

    Posted in Closed Finance and Accounting.