ESSENTIAL JOB FUNCTIONS:

Billing of Customers

· Online billing of high volume customers

· Research and analyze billing questions and disputes

· Analyze customer payments for cash application personnel

· Document changes to billing processes

Collection of Past-Due Receivables

· Closely review Accounts Receivable aging reports and determine appropriate action to be taken on delinquent accounts

· Issue weekly reminder emails and phone customers as required

· Maintain Customer contact data base

· Ensure that collection of all delinquent accounts receivable items are completed in a timely manner to enhance prompt turnover of receivables to cash

· Take appropriate action on collection irregularities including payment discrepancies, unearned discounts, and pricing errors

 Prepare refund documentation as required
· As requested produce accounts receivable reports that detail accounts receivable activity on assigned A/R Portfolio

· Review Past due accounts with Manager for additional action

Associates Degree with a minimum 2 years of Commercial Credit and Collection experience